🧾 Understanding Your Fleet Payout Schedule
At Talixo, we’re committed to providing you—our valued fleet partner—with clear and predictable payout timelines. This article explains when you’ll receive payments for your due invoices, and how to check the current status of any payout.
📅 When will I get paid?
Here's how your payout date is calculated:
- We issue the invoices on your behalf:
- Your invoice includes an issue date and a payment term (e.g., 15 or 30 days based on our agreement). These two values determine your invoice due date.
- Your invoice becomes due:
- Due date = issue date + payment term (calendar days). This is the date payment is formally owed.
- We process your payout:
- Once your payout setup is complete, all due invoices are paid within 5 working days from the due date. Working days exclude Saturdays, Sundays, and German public holidays.
International bank transfers via Convera: If your payout method is international bank transfer via Convera, funds may take an additional 3–5 business days to arrive in your account due to intermediary banks and compliance reviews.📊 Fleet Payout Schedule Overview
🤝 Final Tip
To ensure timely payouts:
Double-check that your payout method is correctly configured in your fleet account
Monitor the invoice dashboard regularly for payment status updates
Avoid sending payout-related queries before the payout deadline, as it may disrupt smooth processing
Questions?
If your payout has not arrived even after the scheduled date and your payout method is set correctly, feel free to contact us via the Finance Help Center. We’re here to help!
⚠️ Important Notes
Talixo maintains a reliable payout cycle; certain external factors may cause occasional delays, including:
Technical interruptions in banking systems or payment portals
Bank holidays or unexpected closures
Rest assured, Talixo will always prioritize minimizing delays and ensure payments are made as soon as operationally possible.
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